FAQ

How do I find my size?

See our size guide. Tops and dresses are listed as garment measurements; bottoms as body measurements. If you're between sizes, WhatsApp us and we'll help.

Can I exchange my order?

Always. If the size isn't right or you'd prefer a different piece, WhatsApp us within 7 days of delivery and we'll arrange an exchange for another size, another piece, or store credit. Return shipping is paid by you. How exchanges work.

Can I return for a refund?

As each piece is hand-embroidered and made with care, we don't offer refunds, but we'll always help you exchange.

What if my order arrives damaged or incorrect?

WhatsApp us within 48 hours of delivery with photos or an unboxing video. We'll cover all shipping and send a replacement, or store credit if it's unavailable.